Question 1

Can I buy Filipino hair a la carte?

Accepted Answer

Yes, Filipino hair extensions are available in bundle deals as well as single bundles. We recommend not purchasing stair step lengths in Filipino hair. example: 18,20,22. The ideal purchase would be all of the same length for ultimate fullness. Example 22,22,22

Question 2

How Many Bundles Do I Need?

Accepted Answer

We recommend 3 or more bundles when purchasing lengths 18” – 24” for all Raw hair textures. If you would like a super full look a 4th one is perfect. We recommend 4 or more bundles when purchasing lengths 26”- 30” for all hair textures. For Virgin Filipino hair bundles we recommend 4 or more bundles for a full installation.

AF Pro Tip: We do not recommend “stair step lengths” (i.e., ordering (1) 24”, (1) 26” and (1) 28”). We recommend doubling up on the longest length or installing one length for all bundles and allowing your stylist to layer your hair based on your preference during styling.

Question 3

Am I able to pick up hair extensions from the store?

Accepted Answer

Yes! you can always pick up extensions during store hours. Also, you can give us a call to inquire about a specific length or texture before arrival.

Question 4

Can I order online and pick -up in store?

Accepted Answer

No, ALL online orders MUST be shipped! If you prefer to pick up in store, you can shop with us during our store business hours. Store hours are located on our homepage.

Question 5

What should I use to shampoo my hair extensions?

Accepted Answer

We suggest using clarifying shampoo (i.e., TRESemmé) and silicon mix conditioner. We do not recommend using hydrating shampoos (I.e., cream of nature, shea moisture etc.) on extensions as they will cause your hair to be oily. Ensure that the extensions are thoroughly rinsed until you no longer see suds coming from the hair after shampooing and conditioning.

Question 6

Can I color my hair extensions?

Accepted Answer

Yes! We recommend using our in-house colorist or purchasing from our ready to ship color collection.

Question 7

What is your refund policy?

Accepted Answer

Absolutely no refund or exchanges any discrepancies with Affordable Filipino Hair. You are allowed to upgrade your hair to Raw Extensions if the zip tie and hair tags are still on the hair. The customer is expected to pay the difference for the upgrade.
If you would like to exchange your raw extension zip ties and tag must be on the hair.
Absolutely NO REFUNDS
Any discrepancies with hair will result in a coupon only.

Question 8

What should I use to style my hair?

Accepted Answer

We recommend using Babybliss 1.75 with the holes in the side to steam the hair silky straight.
For hair curling we suggest Ion or T3 Curling Iron
(DO NOT USE CONAIR hot tools)
All recommended styling tools are linked on our Amazon Storefront

Question 9

What's your online shipping and return policy?

Accepted Answer

Once your order has been completed, there are absolutely NO REFUNDS THIS APPLIES FOR ONLINE & IN-STORE. When placing an online order, both your billing and shipping addresses must match for order processing. Online orders are processed and packed every Tuesday, Thursday and Saturday. All orders are shipped through UPS 2Day Express and a tracking number is sent to the email address provided. Once your package is released to the courier, Amor Fati is no longer responsible for lost or stolen packages. If your package has been lost or stolen, please contact UPS and provide them with your information to file a lost shipment report. We strongly suggest adding worry-free shipping and/or signature required. We will not replace or refund you for lost or stolen packages. If you have received an inaccurate order such as the wrong length, quantity or texture, please contact the salon for further assistance. You must contact us within 3 days of receiving your package.

Question 10

What’s the difference between Indian and Cambodian hair extensions?

Accepted Answer

Indian hair is more silky, light weight, reacts to humidity, ideal for bone straight or to be left in the natural curly or wavy state. Cambodian hair and is coarser; mimicking African American Texture, does well in humidity, perfect for wearing curls but may be too thick to be worn with low maintenance in the natural state. To learn, checkout our “Know The Difference” page.

Frequently asked questions